PRIVACY POLICY
Our privacy policy outlines how we use the personal information collected on this website. Please read this policy before using the site or providing any personal information.
By using the website, you agree to the terms described in the privacy policy. While changes may occur, any updates will be posted and will apply to future activities and information, not retroactively. It is advisable to review the privacy policy whenever accessing the website to understand how your personal information will be used.
We maintain strict confidentiality of the personal information obtained from this website and use it solely for internal purposes. Your personal data will not be shared with any third parties. Rest assured that we respect your privacy and handle your personal data with utmost care.
COLLECTION OF YOUR PERSONAL INFORMATION
We collect identifying personal information such as name, postal address, email, phone number, etc., when voluntarily provided by visitors. This information is used to fulfill specific requests, unless you allow us to use it differently, such as adding you to our email list. Information we collect may include your name, job title, company/organization name, email, phone, and birthdate. We may also collect certain visit-related details, such as the type of browser and operating system, date and time of access, pages visited, and the website address from which you directly connected to our site. This information is used to improve and manage the website.
COOKIES AND TRACKING TECHNOLOGIES
The website may use cookies and tracking technologies, depending on the provided features. These tools help us gather non-personal data, such as browser and operating system types, track the number of website visitors, and understand how visitors use the site. Cookies can also aid in customizing the website for visitors. While personal information cannot be collected through cookies and other tracking technologies, if you previously provided identifying personal information, cookies may be associated with that information. Collected cookies and tracking information may be shared with third parties. We also use re-marketing login codes when visitors view specific pages, enabling us to provide targeted future advertisements.
INFORMATION SHARING
We process all customer data in compliance with Vietnam’s Personal Data Protection Law. We will never sell, share, or use any personal information you provide for purposes other than communicating with you about our products, reservations, or event invitations. We may share information with government agencies or other companies to support fraud prevention or investigations. We may do so when (1) allowed by law or legally required; (2) to protect or prevent actual or potential fraud or unauthorized transactions; (3) investigate fraud that has occurred. Information is not provided to these companies for marketing purposes.
Your personal information is securely stored, and only authorized personnel, agents, and contractors (who have agreed to keep the information secure and confidential) have access to it. All emails and newsletters from this website allow you to opt-out of further correspondence.
CONTACT
If you have any questions, concerns, or feedback about our privacy policy, please contact us via the “Contact Us” form.
CHANGES AND APPLICABILITY
We reserve the right to make changes to this policy, and all updates will be reflected on this website. This policy applies throughout the operational period of the website.
